Thank You for your AMAZING Support! First, I need to thank our customers who have been extraordinarily patient with us as we work to manage production during a global pandemic. Like most companies, NCD has been greatly affected, and it has slowed our production considerably. We have experienced the full gamut of problems from supply chain delays, shipping lags, and staffing problems like most businesses have had to endure. Covid-19 has affected our company in more ways than I ever thought possible, and it has posed some serious challenges for us. Most importantly, our entire staff remains healthy. Unfortunately, our high-risk staff had to be placed on leave out of precaution. Major Factory Floor Expansion There is never a good time for a global pandemic, but the timing for us could not have been any worse. We just opened a major expansion to our production facility and we are currently moving inside our building to make use of the new space. At the same time, we have been working on filling orders while also working with less than half of our original staff. To help facilitate faster order processing time, we have recently purchased new pick and place assembly equipment due to come online early next month. We have taken delivery of our new high-speed machines which will make it possible for us to manufacture thousands of boards per day. Order Delays Expected Between May 4th to May 15th Please expect delays between May 4th and May 15th. Our pick and place department will be working with Juki installers to upgrade our pick and place machines, stencil printing equipment, as well as a new selective soldering machine, high power air compressor, and a new Nitrogen Generator. We will have limited use of our pick and place production floor during the upgrade process, this will cause some order delays during this time. Thank you again for your amazing support! Ryan Sheldon, ceo We just added a much-needed 4,000 square feet of floor space, we are moving most of our production from the old building (in the distance) to the new building. Beyond the double doors (right) is our new solder room complete with fluxing station, two wave solder machines, our new selective solder machine, and our ultrasonic cleaner.
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Deprecation Notice: Lantronix XPortⓇ and XPort ProⓇ Communication Modules NCD will discontinue the use of all Lantronix XPortⓇ and Lantronix XPort ProⓇ Communications Modules as of December 31st, 2019.Last Time Buy for Any Products Containing these components will be December 15th, 2019. All Warranty Claims Must be Submitted by December 15th, 2019. NCD engineers are currently working with our partners to develop an updated technology that better addresses the technical needs and cost expectations of our customers which are compliant with our current security standards. We anticipate updated hardware to be available BEFORE December 15th, 2019. This Notice Affects All Products Containing Lantronix XPort and XPort Pro Communication Modules, Including Fusion Series, MirC Series, MirX Series, ProXR Series, ProXR Lite Series, Push Notification Series, Taralist Series, and More. Our New Module is On the Way! Update 10/2/2019 We have completed validation of engineering samples for our New Ethernet communications module and are now working on manufacturing our first batch of modules. There are many improvements in this design with a new lower cost and backward compatibility with LantronixⓇ XPortⓇ Modules. Now with User-Updated Firmware, we can roll out improvements with firmware version history available to all users. Fully compatible with Alpha Station and Base Station using Port 2101 by default (just as the older module). This version seeks to offer a lower-cost replacement while retaining compatibility and resolving known issues with older modules. We are currently on track to release this product Prior to the LantronixⓇ Deprecation Date of December 15th, 2019. High-Volume customers are advised to contact us for a Free Sample (when available). NEW LOWER COST!!! Price will be Decreased to $29 from $87 for the LantronixⓇ XPortⓇ Modules Backward Compatibility with LantronixⓇ XPortⓇ Series Modules Converts TCP/IP Data to Serial Data User Updated Firmware with Firmware History Available PC Application Available for Device Configuration Integrated Web Page Based Device Configuration Factory Reset Retains All NCD Firmware and Returns to Factory Default Settings More Reliable Static IP Configuration Better Compatibility with Multiple Browsers Compatible with NCD Base Station and Alpha Station More Memory to Support Future Growth New TCP/IP Connection LED Indicates an Open TCP Port Examples of Affected Devices
Cellular Gateway Prototype for Use with Amazon AWS, Microsoft Azure, Losant, and MQTT. Cellular Gateways Coming Soon If you are a user of NCD Long Range IoT Wireless Sensors, you will be pleased to know that we have been actively developing cellular gateways for each cloud platform. We now have stable firmware working with Amazon AWS, Microsoft Azure, Losant, and MQTT. We are currently finalizing the hardware and preparing for production. Cellular gateways offer access to NCD IoT Sensors from just about anywhere a cellular signal is available. A multi-network SIM card will be included to help get you started. NCD Cellular Gateways are configured using integrated web pages over a WiFi connection. WiFi web pages are only available during the configuration process to prevent insecure access. With integrated support for TLS, NCD Cellular Gateways maintain our long-term strategy to ensure all IoT devices are properly secured. Firmware upgrades are also on the way for all gateways (both WiFi and Cellular), allowing support for Publishing and Subscribing to a byte array. This will effectively add compatibility with all NCD endNode products using any WiFi or Cellular gateways. NCD Cellular Gateways are based on the U-Blox cellular communications module, which adds best-in-class compatibility and support for encrypted cellular communications. Look for our official release soon!
NCD Partners with Temboo We’ve been working with Temboo for a long time now, and we are proud to introduce them as an official partner! Temboo offers an innovative cloud platform with a configuration that’s easier to use than any cloud platform we have seen! Take a look at the video below to see how NCD sensors are connected to Temboo Kosmos. NCD Releases endNode Devices Imagine an ecosystem of IoT connected hardware with limitless expansion! Devices that are able to expand to sense any kind of sensor you could imagine or control any kind of device from anywhere in the world. The endNode ecosystem is starting to roll out. Watch as we re-shape IoT connected hardware with infinite expansion into future sensors and controllers with NO FIRMWARE UPDATES REQUIRED! endNode will revolutionize industrial IoT! Take a look at our current endNode devices, we have MANY MORE in the pipeline!
Meet NCD & Losant November 28-29 at IoT Tech Expo We teamed up with Losant to demo a complete IoT solution using NCD Sensors and the Losant Cloud! Meet us at IoT Tech Expo NA on November 28-29, Booth 390, in Santa Clara, California Learn how we can help you: Accelerate time to market with code-free sensor data collection and aggregation Extend our hardware capabilities to the Losant cloud Ensure scalability Strategies that Work for your Organization Prevent Failures, Save Time, and Reduce Costly Repairs We’Re Looking Forward to Meeting You!!! NCD Attending Staff: Jacob Youngblood – Customer Support Engineer Anil Bhaskar – Chief Technology Officer Ryan Sheldon – Chief Executive Officer
New Wireless Sensors for IoT As many of you know, we have expanded our product line to include new wireless sensors geared toward IoT monitoring applications. NCD has been working hard to continue the release of new product that exercises our new low-power wireless framework. This framework allows us to design and build just about any kind of sensor you can imagine. What you see on the NCD sight is a nice mix of our own creation and customer requests. Our new line of Enterprise Solutions contains our latest work, built on our framework of long-range low-power data transmission. If you are looking for any kind of wireless sensor, simply let us know, we can probably build it for you! Production is in Full Swing! If you’ve been following the notices on your site, you probably noticed that we have a notice that indicates we are experiencing heavy order volumes. The last few months have set records for our company, and we are working to expand to meet demand as quickly as possible. We have had more new customers this year than we had anticipated. In addition, some of our established customers have placed enormous orders with us, placing a great deal of demand on our production capabilities. We are working on order fulfillment problems in many ways, including bringing new machines on-line, hiring additional workers, and extending work hours. We thank all of you for your support as we continue our expansion. While this is a good problem, it comes with many challenges. ISO9001:2015 Certification Underway! NCD is currently in a tremendous transition phase. We are changing our product line, we are building a new QMS to improve product quality and tractability, and we are well underway with our ISO9001 certification, which we hope to have finalized this fall.
We are very proud to announce that we have recently partnered with Losant. Losant is an easy-to-use and powerful enterprise IoT platform designed to help you quickly and securely build complex connected solutions. Losant uses open communication standards like REST and MQTT to provide connectivity from one to millions of devices. We welcome Losant into our ecosystem of cloud software providers and we are planning many tutorials using the Losant platform. Please check out our first tutorial here and be sure to check out Losant’s web site.
